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Shipping policy

Shipping Policy

We offer free shipping on all orders.

📦 Delivery time: 3–5 business days
📍 Includes track & trace

Recommended by pet lovers and tech enthusiasts • TrackMyBuddy™ blends care, elegant design, and smart technology in one collar • Peace of mind, beautifully crafted • Trusted by thousands of pet parents •

Recommended by pet lovers and tech enthusiasts • TrackMyBuddy™ blends care, elegant design, and smart technology in one collar • Peace of mind, beautifully crafted • Trusted by thousands of pet parents •

Emma Ericksen, Founder of TrackMyBuddy

Emma Ericksen

Founder & CEO

Born from one scary night.
Built for every peaceful return.

When my Maltese Buddy disappeared into the woods, the fear was unbearable. That moment sparked TrackMyBuddy a smart collar that gives real peace of mind: instant location, feather-light comfort, uncompromising privacy.

Today thousands of pet parents trust us to keep their best friends safe. Because every adventure should end with a wagging tail, not worry.

With love & determination,
Emma Ericksen

🚚 Free Shipping Always • ⭐ Over 5,000 Happy Pet Parents • ⚡ Order by 11 PM = Fast Shipping • ✅ 30-Day Easy Returns • 🔒 Secure Payments (Visa, Klarna, Bancontact & More) • 🇪🇺 Fast EU Delivery •

🚚 Free Shipping Always • ⭐ Over 5,000 Happy Pet Parents • ⚡ Order by 11 PM = Next day Delivery • ✅ 30-Day Easy Returns • 🔒 Secure Payments (Visa, Klarna, Bancontact & More) • 🇪🇺 Fast EU Delivery •

🐾

TrackMyBuddy Support

Instant answers • Email fallback available

Why Pet Parents Love TrackMyBuddy

★★★★★

4.9 / 5 Based on 2,800+ happy customers

← SWIPE TO READ REVIEWS →

Sofie V. ★★★★★

“No more panic on walks – I see exactly where Milo is in seconds. The reflective collar is a lifesaver at dusk.”

Milo with TrackMyBuddy collar

Verified • Antwerp, Belgium

Jasper D. ★★★★★

“Super secure fit and the reflection really stands out. Tracking is spot-on – best collar we've tried.”

Secure collar in action

Verified • Ghent, Belgium

Emma P. ★★★★★

“Luna escaped again but I found her in under 3 minutes thanks to the waterproof holder. Total peace of mind now.”

Luna safe with tracker

Verified • Utrecht, Netherlands

Koen V. ★★★★★

“Our lab swims every day – this holder is truly waterproof and the collar never chafes.”

Verified • Rotterdam, Netherlands

Liesbeth J. ★★★★★

“Paired in 1 minute flat. The app map is clear and updates instantly – love it!”

Verified • Bruges, Belgium

Yannick C. ★★★★★

“Lightweight and adjustable – perfect for our energetic pup during playtime.”

Verified • Amsterdam, Netherlands

Sarah G. ★★★★★

“The reflective strip makes night walks so much safer – highly visible from afar.”

Verified • The Hague, Netherlands

Tom W. ★★★★★

“Finally I know where our cat is wandering – simple, reliable, and reassuring.”

Verified • Leuven, Belgium

Anna D. ★★★★★

“Super soft padding – my dog doesn't even notice he's wearing it all day.”

Verified • Eindhoven, Netherlands

Pieter J. ★★★★★

“Dog wandered off during hike – found him fast via the app. Lifesaver!”

Verified • Maastricht, Netherlands

Laura M. ★★★★★

“Perfect for rainy days in Belgium – fully waterproof and reflective.”

Verified • Brussels, Belgium

Michiel B. ★★★★★

“Holder doesn't move even during rough play – solid build quality.”

Verified • Haarlem, Netherlands

Lisa V. ★★★★★

“Quick find in the park when he chased a squirrel – app is intuitive.”

Verified • Nijmegen, Netherlands

Dirk V. ★★★★★

“No more worries at the beach – location updates reliably.”

Verified • Ostend, Belgium

Lotje H. ★★★★★

“Battery lasts forever – only charge once a month. Great value.”

Verified • Hasselt, Belgium

Bas K. ★★★★★

“Works great for cats too – lightweight and discreet.”

Verified • Dordrecht, Netherlands

Marie L. ★★★★★

“App notifications are spot-on – got alerted when he left the yard.”

Verified • Liege, Belgium

Tim V. ★★★★★

“Easy to attach AirTag – secure and no rattling.”

Verified • Breda, Netherlands

Nina S. ★★★★★

“Reflective strip saved us during evening walk – car saw him from far.”

Verified • Kortrijk, Belgium

Rick P. ★★★★★

“Comfortable for long hikes – no irritation after hours.”

Verified • Tilburg, Netherlands

Clara M. ★★★★★

“Best purchase for anxious pet parents – constant reassurance.”

Verified • Mechelen, Belgium

Frank D. ★★★★★

“Fast shipping and setup – ready in minutes.”

Verified • Almere, Netherlands

Julie R. ★★★★★

“Private tracking only for me – no data sharing worries.”

Verified • Namur, Belgium

Samir K. ★★★★★

“Great for older dogs – lightweight and comfortable.”

Verified • Groningen, Netherlands

Eline B. ★★★★★

“The app is user-friendly even for non-tech people.”

Verified • Aalst, Belgium

Matthias L. ★★★★★

“Long battery life – charges rarely and lasts weeks.”

Verified • Zwolle, Netherlands

Isabelle T. ★★★★★

“Reflective + waterproof = ideal for all weather adventures.”

Verified • Mons, Belgium

Victor H. ★★★★★

“Premium feel without the premium price – highly recommend.”

Verified • Eindhoven, Netherlands

🚚 Free Shipping Always • ⭐ Over 5,000 Happy Pet Parents • ⚡ Order by 11 PM = Fast Shipping • ✅ 30-Day Easy Returns • 🔒 Secure Payments (Visa, Klarna, Bancontact & More) • 🇪🇺 Fast EU Delivery •

🚚 Free Shipping Always • ⭐ Over 5,000 Happy Pet Parents • ⚡ Order by 11 PM = Next day Delivery • ✅ 30-Day Easy Returns • 🔒 Secure Payments (Visa, Klarna, Bancontact & More) • 🇪🇺 Fast EU Delivery •

Frequently Asked Questions

Everything you need to know about TrackMyBuddy smart collars and trackers.

How accurate is the location tracking?

With an AirTag, location is accurate to within a few meters thanks to Apple's vast "Find My" network. The Bluetooth tracker version works via nearby iPhones and GPS signals for reliable real-time updates.

What are the shipping costs?

We always ship free within Europe — no hidden fees, no minimum order.

Which payment methods do you accept?

We accept secure payments via iDEAL, PayPal, Visa, Bancontact, Payconiq, Mastercard, and Apple Pay.

All transactions are fully encrypted and processed securely.

Is the collar waterproof?

Yes — our models are splash-proof or fully waterproof (check specifications per model). Perfect for rain, swimming, or muddy adventures.

Does the AirTag stay securely in the holder?

Yes — the AirTag locks firmly in place, even during active play, long walks, running, or roughhousing. No slipping out.

How quickly is my order delivered?

We ship as fast as possible. Once your order is processed, you’ll receive a tracking email. Delivery times are typically 2–5 business days within Europe, depending on your location.

How does TrackMyBuddy work?

Our collars are designed to work seamlessly with Bluetooth trackers like AirTags. Simply insert your AirTag into the secure holder, pair it with your phone, and track your pet’s real-time location via the "Find My" app. No extra apps or subscriptions needed.

Do I need a subscription to track my pet?

No — TrackMyBuddy uses AirTag technology with zero monthly fees, no subscriptions, and no extra apps. One-time purchase only.

Is the collar comfortable for my pet?

Absolutely — ultra-lightweight, soft, and breathable materials ensure your pet can move freely and comfortably all day long.

Can I track multiple pets?

Yes — simply use one AirTag per collar. Add as many as you need — each pet appears separately on your map in the Find My app.

TrackMyBuddy SmartTag Pro

COMPLETE THE SETUP

Add the TrackMyBuddy™ SmartTag Pro

Turn your collar into a complete tracking setup in seconds. Compatible with both Apple and Android, ultra-lightweight, and made for real-time peace of mind.

Works with Apple & Android
Real-time pet tracking
Compact, lightweight & secure
Fast setup. Zero hassle.

€29,95 €19,95

One-time payment. No subscription required.

View product Add SmartTag Pro

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